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VOL. 7, ISSUE 2 (2025)
The state and impact of human resource management practices on employee performance in South Sudan's Public Health Sector: A case study of Juba
Authors
Ayub Samson Maswa
Abstract
This study investigates the critical role of Human Resource Management
(HRM) practices on employee performance within the fragile, post-conflict
public health sector of South Sudan, specifically focusing on institutions in
Juba. The primary objectives were to identify and describe the prevailing HRM
practices recruitment, training, compensation, and performance appraisal and to
examine their impact on key employee outcomes, including job satisfaction and
turnover intention. Employing a mixed-methods research design, the study
collected quantitative data through surveys with 107 healthcare workers and
qualitative data via 34 key informant interviews and 3 focus group discussions
across 14 public health institutions in Juba. Data analysis was guided by the theoretical
lenses of the Resource-Based View (RBV), Ability-Motivation-Opportunity (AMO)
Theory, and Social Exchange Theory (SET). The findings revealed a significant
"Resilience and Turnover Paradox," where employees report high
intrinsic job satisfaction derived from their professional calling, yet
simultaneously exhibit high turnover intention. This paradox is driven by a
profound disconnect between employee motivation and systemic organizational
failures, particularly severe deficiencies in compensation and a lack of
opportunities for career progression. The study concludes that South Sudan's
public health system is at critical risk of losing its most valuable asset—an
experienced and resilient workforce due to a fundamental breach of the
employment relationship caused by chronic HRM failures. Addressing these
foundational HRM deficiencies, particularly through payroll reform and the
creation of clear career pathways, is an urgent strategic imperative for
workforce stabilization and the sustainability of healthcare delivery.
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Pages:109-114
How to cite this article:
Ayub Samson Maswa "The state and impact of human resource management practices on employee performance in South Sudan's Public Health Sector: A case study of Juba". International Journal of Social Research and Development, Vol 7, Issue 2, 2025, Pages 109-114
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