This study is entitled: improving the quality of public information accessibility services through e-government on South Tangerang Government. The aim of this research is to find out and analyze how e-government implementation, the information and services available in e-government, the importance of e-government in improving service quality, and society participation in e-government. Theories and concepts used in this study are the concepts of public relations, cyber public relations, e-government, public services and public information. This research used qualitative descriptive study. The results showed that 1) The implementation of e-government in the South Tangerang City Government is one of the efforts in improving the accessibility of public information services, where this service is a real program of the implementation of public information law, 2) Information available at www.tanggerangselatankota. go.id is public information relating to various development programs and activities in South Tangerang City Government, 3) South Tangerang City Government continues to improve the quality of websites and other supporting applications as the media for public information dissemination. Suggestions in this research are: 1) Improving the coordination between Government Information Management and Documentation Officers, 2) Implementing Government Information Management and Documentation tasks and they must be given knowledge of the rules and regulations related to public information, through technical guidance activities or workshops.